Field Service Engineer – Diagnostic Imaging, CT, PET, Nuclear

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Execute the installation, maintenance, and repair of CT systems throughout the Midlands, with the flexibility to accommodate broader UK needs.

• Identify and resolve intricate system-level issues across various technology platforms.

• Develop strong relationships with healthcare professionals to ensure optimal equipment uptime and enhance customer satisfaction.

• Offer remote diagnostics and support from a home-based office.

• Collaborate with engineering teams, service centers, and commercial departments.

• Oversee tools, spare parts, and travel arrangements.

• Accurately complete necessary documentation within set deadlines.

• Anticipate travel approximately 35–40% of the time, including occasional overnight stays.

• Participate in international training courses as required.

• Be available for overtime, short-notice callouts, and weekend shifts when necessary.

⛳️ Requirements

• HNC (or equivalent) in Engineering or a related technical field.

• Experience in field service; familiarity with medical imaging is beneficial but not mandatory.

• Excellent communication and interpersonal abilities.

• Self-driven, organized, and capable of working independently.

• Proficient with remote connectivity tools and diagnostics.

• Strong IT skills, including knowledge of software installation, virtual machines, and troubleshooting.

• Possess a full UK driving license.

• Fluent in English.

• Experience with other medical imaging modalities is a plus.

• Understanding of DICOM and IT/network troubleshooting is desirable.

• Familiarity with CRM systems is advantageous.

• Project management experience is a plus.

🏝️ Benefits

• Extensive training on cutting-edge imaging technologies.

• A collaborative, purpose-driven team environment.

• Comprehensive training provided.

• Opportunities for international training courses as necessary.