Field Service Engineer – Benelux

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Conduct field service operations including commissioning, start-up, testing, integration, optimization, maintenance, troubleshooting, and repair of TOMRA Recycling systems.

• Travel to client locations throughout the Netherlands, the Flemish region of Belgium, Germany, and other parts of Europe.

• Undertake occasional assignments in different TOMRA Sorting business units and regions.

• Prepare comprehensive service reports following installations, maintenance tasks, and technical interventions.

• Accurately and promptly report service activities, expenses, and pertinent documentation.

• Provide on-site training for customer maintenance and service teams as well as internal Service Engineers.

• Offer technical support via phone and address customer and equipment-related field issues.

• Collaborate with Sales and Project Management teams by delivering technical expertise and assistance.

• Ensure optimal functionality and reliability of TOMRA Sorting systems.

• Carry out field service activities efficiently, cost-effectively, ensuring quality and timely delivery.

⛳️ Requirements

• A degree in Electrical Engineering, Electro-Mechanical Engineering, or a related technical discipline.

• Alternatively, a technician certification or equivalent engineering qualification with relevant practical experience.

• Excellent communication and presentation abilities.

• Professional proficiency in English is mandatory.

• Proficiency in additional languages, especially Dutch or Flemish, is advantageous.

• Demonstrated technical problem-solving and troubleshooting skills.

• A structured and solution-oriented mindset.

• Ability to cultivate strong relationships with customers and colleagues across various countries, cultures, and business contexts.

• A customer-centric approach with a high degree of professionalism and interpersonal skills.

• Willingness to travel extensively within Germany, the Netherlands, and Belgium, approximately 80% of the time.

• Legal authorization to work in the Netherlands.

• An updated CV in English.

🏝️ Benefits

• Home-based position.

• Equal opportunity workplace.

• Diverse and inclusive work environment.