Field Service Engineer

This is a fully remote position, open to applicants in Washington.

📋 Description

• Engage in Model Reviews, Engineering Design Meetings, and Safety in Design assessments.

• Conduct control system factory acceptance tests with clients and their designated representatives.

• Identify issues, gather data, establish facts, and draw valid conclusions to enhance operations and assess design feasibility.

• Utilize mathematical operations for water treatment chemistry calculations, plane geometry, chemistry formulas, test reliability and validity, budget analysis, and monitoring Time & Material contract costs.

• Act as a liaison between design engineering and construction teams during the erection of Water Treatment Plants.

• Detect and rectify equipment alignment problems and plumb adjustment figures during installation.

• Oversee external vendors and suppliers to ensure services and supplies conform to project specifications and performance standards.

• Uphold safety standards during all executed tasks.

• Create and implement Commissioning Schedules and Performance Plans for Water Treatment Plants.

• Commission Water Treatment Plants by verifying that process equipment and control systems meet specifications.

• Conduct PLC/HMI tasks, including Control System IO Checkout, system networking, program upload/download, ladder logic and function blocks, code troubleshooting, and writing straightforward logic.

• Offer technical guidance and support to customer representatives concerning installation, operation, calibration, repair, and maintenance at client sites.

• Develop Standard Operating Procedures and log sheets to document and oversee equipment operation.

• Design and deliver classroom and hands-on training focused on the operation and maintenance of process equipment.

• Provide after-market services, including site inspections, equipment evaluations, and operator training.

• Generate timely and precise technical reports for customer records and future outages.

• Work in diverse environments, including customer sites, foreign countries, remote work camps, outdoor water treatment facilities, and construction sites.

⛳️ Requirements

• Bachelor's Degree or College Diploma with a minimum of 5 years of experience in the water treatment sector.

• Extensive knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations.

• Possess a valid passport and driver's license.

• Willingness to travel frequently (70-80%, approximately 250 days/year) across North America and globally.

• In-depth understanding of water treatment systems and technologies, including Reverse Osmosis, Ion Exchange, and Thermal systems.

• Proven track record in equipment startup, commissioning, and process optimization.

• Strong knowledge of water treatment chemistry.

• Technical expertise in applying engineering principles to troubleshoot, conduct root cause analysis, and resolve problems.

• Demonstrated ability to work independently and remotely with cross-functional project teams.

• Advanced skills with analytical instrumentation, calibrated tools, hand tools, and safe handling of chemically aggressive substances.

• Familiarity with electrical equipment, control systems, and safety protocols.

• Physical capability to perform hands-on instrument servicing and equipment handling.

• Strong customer relationship management abilities.

• Effective presentation skills for diverse audiences and clarity in communicating complex technical information.

• Proficiency in computer applications including word processing, spreadsheets, network operations, and database management.

• Excellent verbal and written communication skills.

• Ability to create concise technical reports and deliver comprehensive presentations.

• Effective prioritization and multitasking skills.

• Sound business judgment and capability for risk-reward analysis.

• Self-motivated professional with robust mathematical skills and a customer service focus.

• Capability to learn company procedures and adapt to changing technical requirements.

• Bachelor's Degree in Engineering or an equivalent qualification from an accredited institution (preferred).

• Mechanical experience and knowledge, especially with water treatment equipment.

• Electrical experience and knowledge, particularly with electrical panels and water treatment equipment.

• Ability to manage multiple priorities and concentrate on the most critical tasks.

• Quick adaptability to new problems, clients, and situations.

• Training in Lock-Out/Tag-Out procedures is preferred.

• Operating experience with evaporators, crystallizers, reverse osmosis systems, micro-filtration, clarification, and conventional filtration.

• Capacity to meet physical demands, including occasionally lifting and/or moving up to 25 pounds.

• Eligible to work legally in the U.S. immediately; employer will not sponsor U.S. work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance starting on Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan.

• Flexible Spending & Health Savings Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Opportunities for career advancement.

• A supportive environment for career development.

• Training in valuable skills.

• Opportunities for new challenges.

• Strong leadership team.

• Commitment to equal opportunity in the workplace.

• Dedication to diversity and inclusion.