Field Service Engineer

This is a fully remote position, open to applicants in Washington.

📋 Description

• Engage in model evaluations, engineering design discussions, and Safety in Design assessments.

• Conduct factory acceptance tests for control systems with clients and their designated representatives.

• Identify issues, gather data, establish facts, and draw sound conclusions to enhance operations and evaluate design feasibility.

• Utilize mathematical operations for water treatment chemistry calculations, geometry, chemistry formulas, reliability testing, budget analysis, and monitoring Time & Material contract costs.

• Act as a liaison between design engineering and construction teams during the erection of Water Treatment Plants.

• Detect and rectify equipment alignment issues and plumb adjustment figures during installation.

• Oversee external vendors and suppliers to ensure that their services and products comply with project specifications and performance standards.

• Confirm that executed work aligns with technical requirements and the company's safety protocols.

• Create and implement commissioning schedules and performance strategies for Water Treatment Plants.

• Commission Water Treatment Plants to ensure that process equipment and control systems meet specifications.

• Carry out PLC/HMI tasks, including control system I/O checks, system networking, program uploads/downloads, ladder logic and function blocks, code troubleshooting, and basic logic writing.

• Offer technical guidance and support to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer locations.

• Develop Standard Operating Procedures and log sheets to record and monitor equipment operations.

• Design and deliver classroom and hands-on training sessions for process equipment operation and maintenance.

• Provide after-market services, including site inspections, equipment evaluations, and operator training.

• Compile timely and precise technical reports for customer documentation and future outages.

⛳️ Requirements

• Bachelor's Degree or College Diploma with at least 5 years of experience in the water treatment sector.

• In-depth knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations.

• Valid passport and driver's license required.

• Willingness to travel extensively (70-80%, roughly 250 days/year) across North America and internationally.

• Expert understanding of water treatment systems and technologies, including Reverse Osmosis, Ion Exchange, and Thermal systems.

• Proven experience in equipment startup, commissioning, and process optimization.

• Strong knowledge of water treatment chemistry and technical skills.

• Ability to apply engineering principles for troubleshooting, root cause analysis, and problem-solving.

• Capacity to work independently and remotely with cross-functional project teams.

• Advanced technical skills with analytical instruments, calibrated tools, hand tools, and safe handling of chemically aggressive fluids.

• Familiarity with electrical equipment, control systems, and safety protocols.

• Physical capability for hands-on servicing of instruments and handling equipment.

• Strong skills in customer relationship management.

• Ability to effectively present to diverse audiences and articulate complex technical information clearly.

• Proficient in computer applications, including word processing, spreadsheets, network operations, and database management.

• Excellent verbal and written communication skills.

• Competence in creating concise technical reports and delivering presentations.

• Effective prioritization and multitasking skills.

• Sound business judgment and capability to conduct risk-reward analysis.

• Self-motivated with strong mathematical abilities and a customer service focus.

• Experience in Commissioning, Construction, or Services is preferred.

• A Bachelor's Degree in Engineering or equivalent from an accredited institution is preferred.

• Mechanical experience with water treatment equipment is preferred.

• Electrical experience with electrical panels and water treatment equipment is preferred.

• Training in Lock-Out/Tag-Out procedures is a plus.

• Operating experience with evaporators, crystallizers, reverse osmosis systems, micro-filtration, clarification, and conventional filtration is preferred.

• Must be eligible to work legally in the U.S. immediately; the employer will not sponsor U.S. work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance Starting Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan.

• Flexible Spending & Health Saving Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Opportunities for advancement.

• Training in valuable skills.

• Opportunities for new challenges.

• Strong leadership team.