Field Service Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Install and commission sorting machinery at customer locations.

• Perform inspections and preventive maintenance tasks.

• Identify and troubleshoot technical faults.

• Conduct training sessions for operators and maintenance teams.

• Offer technical support to customers and resolve any technical challenges.

• Foster customer relationships and represent TOMRA as a reliable technical partner.

• Work remotely between service visits to finalize service reports, schedule upcoming visits, and provide virtual technical assistance.

• Primarily support clients in Southern and Central Poland, with additional responsibilities in other Polish regions and Central and Eastern European countries.

⛳️ Requirements

• Technical background in electrical engineering, automation, electronics, or a similar field, or equivalent hands-on experience in troubleshooting and repairing industrial equipment.

• Prior experience in field service, maintenance, commissioning, or machinery installation is preferred, especially in a customer-site context.

• SEP E and D electrical certifications are advantageous.

• Proficient in Polish and have a good command of English.

• Strong IT skills, including a basic understanding of computer networks and PC configuration.

• Customer-oriented mindset with the ability to cultivate robust relationships.

• Valid Category B driving license.

• Willingness to travel frequently to customer sites across Southern and Central Poland, as well as other regions in Poland, the Czech Republic, Slovakia, Lithuania, Latvia, and Estonia.

🏝️ Benefits

• Annual performance bonus of up to 7% of salary.

• Fully equipped company vehicle and fuel card.

• 4 additional days of paid annual leave.

• Enhanced travel allowances that exceed statutory rates applicable in Poland.

• Private medical healthcare.

• MultiSport card with TOMRA covering 70% of the cost.

• Comprehensive onboarding and technical training programs.

• Opportunities for continued professional development.

• Provision of a laptop, mobile phone, professional tools, personal protective equipment (PPE), and workwear.

• Funding for English language lessons by TOMRA.

• Employee Capital Plan (PPK).

• Employee Share Purchase Programme with preferential purchasing terms.

• Long-service awards every 5 years.

• Team events and social activities.

• Home-based work between customer visits.