This is a fully remote position, open to applicants in France.

• Install and commission sorting equipment at client locations.

• Carry out maintenance and troubleshooting tasks.

• Provide training for operators and maintenance teams.

• Offer technical expertise and support to customers.

• Act as a reliable field representative for TOMRA.

• Conduct preventive maintenance, troubleshooting, and service operations for clients in the Bordeaux or Agen regions.

• Deliver operator training following machine installations.

• Occasionally assist customers in other parts of France.

• Prepare for customer appointments from a home office.

• Complete service reports and update technical documentation.

• Offer remote technical assistance as required.

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a similar field.

• Practical experience in identifying electrical faults and electromechanical troubleshooting.

• Fluent in French.

• Proficient in English communication within a technical and professional context.

• Previous experience in Field Service, on-site maintenance, commissioning, installation, or mobile technical support is highly desirable.

• Experience in performing preventive maintenance, troubleshooting, and repair on industrial equipment in customer-facing roles.

• Solid understanding of IT systems, networking fundamentals, and PC configuration.

• Strong customer service orientation with the ability to foster trust-based relationships.

• Valid driver's license is required.

• Up to 10% annual performance-based bonus.

• Fully equipped company vehicle with fuel/charging card and reasonable personal use.

• Comprehensive family healthcare fully sponsored by TOMRA.

• Home-based contract with remote work flexibility when not visiting clients.

• All business travel costs and travel insurance covered.

• Prévoyance plan including salary protection and life insurance benefits.

• 25 days of annual leave plus additional RTT days.

• Latest laptop, mobile device, tools, PPE, and professional attire.

• Customized training and development opportunities through TOMRA Learn.

• Employee Share Purchase Programme.

• Long-Term Service Awards every 5 years.

• Regular team events and social activities.

Field Service Engineer

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