This is a fully remote position, open to applicants in France.

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Educate operators and maintenance staff.

• Offer customers technical expertise and remote assistance.

• Serve as a reliable field partner for TOMRA.

• Prepare for customer visits from a home office setup.

• Complete service reports and maintain technical documentation.

• Execute preventive maintenance, troubleshooting, repairs, and service tasks.

• Provide support to customers across Brittany and surrounding regions.

• Occasionally assist colleagues and customers in other areas of France.

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related field.

• Practical experience in electrical fault-finding and electromechanical troubleshooting.

• Proficiency in French.

• Ability to effectively communicate in English within a technical and professional context.

• Prior experience in Field Service, customer-site maintenance, commissioning, installation, or mobile technical support is highly preferred.

• Experience in executing preventive maintenance, troubleshooting, and repairs on industrial equipment in customer-facing roles.

• Solid understanding of IT systems, networking basics, and PC configuration.

• Strong customer service orientation and the ability to cultivate trusted relationships.

• A valid driving license is required.

• Up to 10% annual performance-based bonus.

• Fully equipped company vehicle with fuel/charging card and reasonable personal use.

• Comprehensive family healthcare fully covered by TOMRA.

• Home-based work when not on-site supporting customers.

• All business travel costs and travel insurance covered.

• Prévoyance plan providing salary protection and life insurance coverage.

• 25 days of annual leave plus additional RTT days.

• Latest laptop, mobile phone, tools, PPE, and professional attire.

• Customized training and development opportunities through TOMRA Learn.

• Employee Share Purchase Programme.

• Long-Term Service Awards every 5 years.

• Team events and social activities.

• Equal employment opportunities and reasonable accommodations.

Field Service Engineer

People also viewed