Field Service Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Carry out maintenance and troubleshooting tasks.

• Educate operators and maintenance staff.

• Offer technical support to customers.

• Act as a reliable field partner representing TOMRA.

• Prepare for customer appointments from a home office.

• Complete service documentation and update technical records.

• Provide remote assistance as necessary.

• Primarily assist customers in Brittany and surrounding areas.

• Occasionally provide support to colleagues and customers in other regions of France.

⛳️ Requirements

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a similar field.

• Practical experience in electrical fault diagnosis and electromechanical troubleshooting.

• Proficiency in French.

• Ability to communicate effectively in English in a technical and professional setting.

• Previous experience in Field Service, on-site maintenance, commissioning, installation, or traveling technical support roles is highly desirable.

• Demonstrated experience in conducting preventive maintenance, troubleshooting, and repair tasks on industrial equipment in customer-facing settings.

• Solid understanding of IT systems, networking principles, and PC configuration.

• Strong customer service orientation and the capability to establish trusted relationships with clients and colleagues.

• A valid driving license is required.

🏝️ Benefits

• Up to 10% annual performance-based bonus.

• Fully equipped company vehicle with a fuel/charging card and reasonable personal use.

• Comprehensive family healthcare fully funded by TOMRA.

• Business travel expenses and travel insurance completely covered.

• Prévoyance plan that includes salary protection and life insurance coverage.

• 25 days of annual leave plus additional RTT days.

• Latest laptop, mobile phone, tools, PPE, and professional work attire.

• Customized training and development opportunities through TOMRA Learn.

• Employee Share Purchase Programme.

• Long-Term Service Awards every 5 years.

• Team events and social activities.