This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting machinery at client locations.

• Conduct maintenance and troubleshooting tasks.

• Educate operators and maintenance staff.

• Provide customers with expert technical support.

• Act as a reliable representative of TOMRA in the field.

• Carry out preventive maintenance, troubleshooting, servicing, and repair activities.

• Prepare for customer visits from a remote office.

• Complete service reports and keep technical documentation current.

• Offer remote assistance as necessary.

• Primarily assist customers in Bordeaux, Agen, and surrounding areas.

• Occasionally support colleagues and clients in other regions of France.

⛳️ Requirements

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related field.

• Practical experience in electrical fault diagnosis and electromechanical troubleshooting.

• Proficiency in French.

• Capability to communicate effectively in English within a technical and professional context.

• Previous experience in Field Service, on-site customer maintenance, commissioning, installation, or traveling technical support roles is highly desirable.

• Demonstrated experience in performing preventive maintenance, troubleshooting, and repair tasks on industrial equipment in customer-facing settings.

• Solid understanding of IT systems, networking basics, and PC setup.

• Strong customer service orientation and ability to establish trustworthy relationships.

• Valid driving license is required.