This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Provide training for operators and maintenance staff.

• Offer technical support to customers.

• Act as a reliable representative of TOMRA in the field.

• Prepare for customer visits from a remote office.

• Complete service reports and update technical documentation accordingly.

• Offer remote assistance as required.

• Primarily support customers in Bordeaux, Agen, and surrounding areas.

• Occasionally assist colleagues and clients in other regions of France.

⛳️ Requirements

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related field.

• Practical experience in electrical troubleshooting and electromechanical fault-finding.

• Fluent in French.

• Ability to effectively communicate in English in a technical and professional context.

• Previous experience in Field Service, customer-site maintenance, commissioning, installation, or mobile technical support roles is highly desirable.

• Demonstrated experience in performing preventive maintenance, troubleshooting, and repair tasks on industrial equipment in customer-facing settings.

• Sound understanding of IT systems, networking basics, and PC configuration.

• Strong customer service orientation and capability to foster trusted relationships.

• A valid driving license is required.