This is a fully remote position, open to applicants in France.

• Install and set up sorting equipment at customer locations.

• Conduct maintenance and troubleshooting tasks.

• Provide training for operators and maintenance staff.

• Offer technical expertise and remote support to customers.

• Act as a reliable field partner representing TOMRA.

• Prepare for customer visits from a home office setting.

• Complete service reports and update technical documentation accordingly.

• Assist customers within Brittany and the surrounding regions.

• Occasionally provide support to colleagues and customers in other regions of France.

• Travel to customer sites near Rennes and across France.

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related field.

• Practical experience in electrical fault diagnosis and electromechanical troubleshooting.

• Proficiency in French.

• Capability to communicate effectively in English within a technical and professional context.

• Prior experience in Field Service, customer-site maintenance, commissioning, installation, or traveling technical support is highly desirable.

• Experience in performing preventive maintenance, troubleshooting, and repairs on industrial equipment in customer-facing scenarios.

• Strong understanding of IT systems, networking principles, and PC configuration.

• Excellent customer-service orientation and ability to foster trusted relationships.

• A valid driving licence is mandatory.

• Up to 10% annual bonus.

• Fully equipped company car with fuel/charging card and reasonable private use.

• Comprehensive family healthcare fully funded by TOMRA.

• All business travel expenses and travel insurance covered.

• Prévoyance plan providing salary protection and life insurance coverage.

• 25 days of annual leave plus additional RTT days.

• Latest laptop, mobile phone, tools, PPE, and professional attire.

• Customized training and development opportunities through TOMRA Learn.

• Employee Share Purchase Programme.

• Long-Term Service Awards every 5 years.

• Team events and social activities.

• Home-based work flexibility when not supporting customers on site.

Field Service Engineer

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