Field Service Engineer

This is a fully remote position, open to applicants in Nevada, +1 more state.

📋 Description

• Execute field installations and initiate start-ups.

• Carry out preventative maintenance tasks.

• Assess and perform performance evaluations to confirm product adherence to manufacturing specifications and application engineering requirements.

• Record the performance of installed products.

• Educate and guide product users on correct operation and maintenance practices.

• Diagnose, repair, and calibrate refrigeration systems, electronics, and electro-mechanical operating systems using schematics and blueprints.

• Foster, maintain, and enhance positive relationships with customers.

• Organize service calls at customer sites.

• Generate service work and articulate the advantages of refrigeration and controller retrofits.

• Set up preventive maintenance agreements and execute general service tasks.

• Stay informed about Russells Technical Products' warranty, maintenance, and service protocols.

• Keep detailed vehicle logs and maintenance schedules.

• Maintain comprehensive field service and travel expense documentation.

• Travel weekly to local and regional customer sites.

⛳️ Requirements

• Minimum of 2 years of experience in refrigeration.

• Strong knowledge of single-stage refrigeration systems.

• At least 2 years of relevant work experience or training in commercial/industrial refrigeration or HVAC/R.

• Familiarity with electronics and controls programming.

• Previous work experience in a related service role.

• Valid driver’s license required.

• Availability to undergo 2–4 weeks of training at the facility located in Holland, Michigan.

• Willingness and capacity to travel weekly, including potential hotel stays for 4 nights each week.

• Understanding of cascade refrigeration is advantageous.

• Prior experience or training in cascade refrigeration systems is preferred.

• EPA Universal Certificate is favored.

• Background in the environmental simulation systems industry is a plus.

• Capability to meet the physical demands of the role, including standing, walking, climbing, balancing, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds.

• Required vision capabilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

🏝️ Benefits

• $350 per diem provided weekly for personal expenses without needing receipts.

• Company covers 100% of travel expenses.

• Work vehicle is supplied.

• Travel time compensated at 100% of hourly wage.

• Full-time employment status.

• Commitment to equal opportunity employment.

• Maintains a drug-free workplace.