Field Service Engineer

This is a fully remote position, open to applicants in Nevada, +1 more state.

📋 Description

• Execute field installations and initiate start-ups

• Perform preventative maintenance and carry out performance inspections/tests

• Confirm product adherence to manufacturing prints as well as application engineering/purchase specifications and requirements

• Record the performance of installed products

• Educate and guide users on the correct operation and maintenance of products

• Diagnose, repair, and calibrate refrigeration, electronic, and electro-mechanical systems utilizing prints and schematics

• Build, nurture, and enhance positive relationships with customers

• Organize service calls at client locations

• Create work orders and communicate the advantages of refrigeration and controller retrofits

• Set up preventive maintenance contracts and undertake general service tasks

• Stay informed about company warranty, maintenance, and service policies and procedures

• Maintain vehicle logs and upkeep maintenance schedules

• Keep thorough field service and travel expense documentation

• Travel weekly to local and regional customer sites

⛳️ Requirements

• Minimum of 2 years of experience in refrigeration

• Strong comprehension of single-stage refrigeration principles

• At least 2 years of professional experience or training in commercial/industrial refrigeration or HVAC/R

• Familiarity with electronics and controls programming

• Relevant work experience in a service-oriented capacity

• Valid driver's license

• Willingness to undertake weekly local and regional travel, including overnight stays in hotels for four nights per week after training

• Capability to meet the specified physical demands, involving standing, walking, climbing/balancing, and lifting up to 50 pounds

• Experience or training in cascade refrigeration systems is preferred

• EPA Universal Certificate is preferred

• Background in the environmental simulation systems industry is preferred

🏝️ Benefits

• Full hourly wage compensated for travel time

• Weekly $350 per diem provided for personal expenses; no receipts required

• All travel expenses covered by the company

• Company-provided work vehicle

• Full-time employment opportunity

• 2–4 week training program at the company facility in Holland, Michigan