Field Service Engineer

This is a fully remote position, open to applicants in Michigan, +1 more state.

📋 Description

• Execute field installations and initiate start-ups.

• Perform preventative maintenance and carry out inspections or performance testing.

• Ensure product compliance with manufacturing blueprints and application engineering/purchase specifications and requirements.

• Record the performance of installed products.

• Educate and guide users on proper operation and maintenance of products.

• Diagnose, repair, and calibrate refrigeration, electronic, and electro-mechanical operating systems utilizing prints and schematics.

• Build, sustain, and enhance positive relationships with customers.

• Organize service calls at customer locations.

• Produce service work and articulate the advantages of refrigeration and controller retrofits.

• Establish preventive maintenance contracts and carry out general service work.

• Stay informed about warranty, maintenance, and service policies and procedures.

• Maintain vehicle logs and upkeep maintenance schedules.

• Keep thorough field service and travel expense reports.

• Travel locally and regionally to customer sites.

⛳️ Requirements

• Minimum of 2 years of experience in refrigeration.

• Strong knowledge of single-stage refrigeration systems.

• At least 2 years of work experience or training in commercial/industrial refrigeration or HVAC/R.

• Familiarity with electronics and controls programming.

• Relevant work experience in a service-related position.

• Valid driver's license is required.

• Willingness to travel weekly, stay in hotels for four nights a week, and complete 2–4 weeks of training in Holland, Michigan.

• Capability to stand, walk, climb, balance, kneel, crouch, crawl, reach, and handle manual tasks.

• Ability to lift and move up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.

• Good close vision, peripheral vision, depth perception, and ability to adjust focus.

• Preferred knowledge or experience in cascade refrigeration, EPA Universal Certificate, and environmental simulation systems industry experience.

🏝️ Benefits

• 100% of hourly wage compensated for travel time.

• Weekly $350 per diem for personal expenses; no receipts required.

• All travel costs covered by the company.

• Company-provided work vehicle.

• 2–4 week training period at the facility located in Holland, Michigan.