Field Service Engineer

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Complete a training period of 2 to 4 weeks at the company's facility located in Holland, Michigan.

• Carry out field installations and start-up procedures.

• Perform preventative maintenance tasks.

• Inspect and execute performance tests based on manufacturing specifications and application engineering/purchase requirements.

• Document the performance of installed products.

• Educate and train product users on proper operation and maintenance practices.

• Diagnose, repair, and calibrate refrigeration, electronic, and electro-mechanical operating systems using schematics and prints.

• Build, sustain, and enhance positive customer relationships.

• Organize service calls at customer locations.

• Generate service work and articulate the benefits of refrigeration and controller retrofits.

• Establish preventive maintenance contracts and execute general service work.

• Stay updated on warranty, maintenance, and service policies and procedures.

• Maintain vehicle logs and schedules for maintenance.

• Keep comprehensive records of field service and travel expenses.

• Travel weekly to local and regional customer sites.

⛳️ Requirements

• A minimum of 2 years of experience in refrigeration.

• Strong understanding of single-stage refrigeration systems.

• At least 2 years of work experience or training in commercial/industrial refrigeration or HVAC/R.

• Familiarity with electronics and controls programming.

• Relevant work experience in a related service field.

• Possession of a valid driver's license.

• Willingness and ability to undertake a 2 to 4-week training period at the facility in Holland, Michigan.

• Ability to travel locally and regionally, including overnight stays in hotels up to 4 nights per week.

• Capability to stand, walk, climb, balance, stoop, kneel, crouch, crawl, talk, and hear.

• Proficiency in using hands to handle, feel, or manipulate objects, tools, or controls.

• Ability to regularly lift and move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

• Required close vision, peripheral vision, depth perception, and the ability to adjust focus.

• Preferred: Knowledge or training in cascade refrigeration systems.

• Preferred: EPA Universal Certificate.

• Preferred: Work experience in the environmental simulation systems industry.

🏝️ Benefits

• 100% of hourly wage compensated for travel time.

• $350 weekly per diem provided for personal expenses; receipts are not required.

• All travel expenses covered by the company.

• Company-provided work vehicle.

• Full-time employment opportunity.

• Equal opportunity employer.

• Drug-Free Workplace.