
Field Service Engineer
Posted 17 hours ago

Posted 17 hours ago
This is a fully remote position, open to applicants in Colorado, +9 more states.
• Execute both major and minor installations while providing support for Motorola Video applications at client locations.
• Design and implement effective and cost-efficient solutions.
• Assess system specifications in relation to business requirements.
• Collaborate with management to prioritize business objectives and information needs.
• Install and maintain in-car video and body-worn camera equipment.
• Educate end users on the complete functionality of the video system.
• Offer consultation and expert guidance to partners or clients during hardware deployment processes.
• Operate within IT environments to troubleshoot networking, port protocol, and server maintenance challenges.
• Produce technical field trip reports and deployment documentation.
• Travel more than 50% of the time to customer and client locations.
• High School diploma, Technical Certificates, or an Associate's or Bachelor's degree.
• Over 3 years of experience in LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wireless Communication Systems, IT Systems, Mobile or Fixed Video Systems, Telecommunications, or Public Safety.
• CompTIA Certification(s) are required.
• Experience in networking is essential.
• Significant experience with computers is necessary.
• Experience in a Field Service environment is preferred.
• A valid driver's license is required.
• Willingness to travel up to 75% is necessary.
• Capability to troubleshoot and resolve technical problems promptly.
• Proficiency in installing and/or configuring hardware and/or software for Video Products.
• Eligibility to obtain background clearance as mandated by government clients.
• Must successfully pass a rigorous fingerprint background check for work in high-security CJIS environments.
• Must be eligible to work in the United States.
• Incentive Bonus Plans.
• Medical, Dental, and Vision benefits.
• 401K with Company Match.
• 10 Paid Holidays.
• Generous Paid Time Off Packages.
• Employee Stock Purchase Plan.
• Paid Parental & Family Leave.
• Referral Payment Plan.
• Remote work arrangement.
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