Field Service Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Ensure maximum customer satisfaction with Landa's Nanographic Printing presses.

• Deliver exceptional technical support to Landa's expanding customer base.

• Enhance customer relationships.

• Share technical expertise with press operators to address on-site technical challenges.

• Forward complex issues to Landa’s global teams.

• Utilize technical knowledge of press systems to optimize press production and efficiency.

⛳️ Requirements

• Over 2 years of experience in product support within the graphic arts sector for digital printers or offset presses.

• Familiarity with inkjet systems.

• Comprehensive, high-level technical skills.

• Strong problem-solving abilities.

• Valid driver's license.

• Willingness to work flexible hours.

• Capability to travel 60%-70% of the time to customer locations, including overnight stays.

• Competence to work independently under remote supervision and thrive under pressure.

• Excellent interpersonal abilities.

• Proactive approach utilizing established technical policies and procedures.

• Outstanding self-learning skills.

• Self-driven and capable of functioning in a dynamic environment.

• Clear and effective communication skills in English.

🏝️ Benefits

• Flexible working hours.

• Opportunities to travel to customer locations, including overnight trips.

• Continuous technical knowledge transfer and learning opportunities.

• Remote supervisory support.

• Collaboration with international customers and colleagues.