Field Service Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Deliver exceptional technical support to Landa’s expanding customer base.

• Guarantee optimal satisfaction for customers using Landa’s Nanographic Printing presses.

• Impart technical expertise to press operators to address on-site technical challenges.

• Refer intricate issues to Landa’s global teams.

• Utilize technical understanding of press systems to enhance press production and efficiency.

• Foster and strengthen relationships with customers.

⛳️ Requirements

• Minimum of 2 years of experience in product support within the graphic arts sector for digital printers or offset presses.

• Familiarity with inkjet systems.

• Comprehensive technical skills and strong troubleshooting abilities.

• Possession of a valid driving license.

• Willingness to travel 60%-70% of the time to client locations, including overnight trips.

• Capability to work independently under remote supervision and maintain performance under pressure.

• Strong interpersonal skills.

• Proactive approach using established technical policies and procedures.

• Excellent ability for self-directed learning.

• Self-motivated and adept at thriving in a dynamic work environment.

• Clear and effective communication skills in English.

🏝️ Benefits

• Full-time employment.

• Flexible working hours.

• Opportunities for travel to client locations, including overnight trips.