Field Service Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Ensure exceptional customer satisfaction with Landa’s Nanographic Printing presses

• Deliver top-notch technical support to Landa’s expanding customer base

• Enhance customer relationships

• Impart technical knowledge to press operators to address on-site technical challenges

• Refer complex issues to Landa’s global teams

• Utilize technical expertise of the presses to optimize press production and efficiency

⛳️ Requirements

• Over 2 years of experience in product support within the graphic arts sector for digital printers or offset presses

• Proficient in inkjet systems

• Comprehensive technical skills and strong problem-solving abilities

• Possess a valid driving license

• Willingness to work flexible hours

• Capability to travel to customer locations, including overnight stays

• Ability to operate under remote supervision and thrive in high-pressure situations

• Outstanding interpersonal abilities

• A proactive attitude utilizing established technical policies and procedures

• Exceptional self-learning skills

• Self-driven and capable of functioning in a dynamic work environment

• Clear and effective communication skills in English

🏝️ Benefits

• Full-time employment

• Flexible working hours

• Travel to customer locations, including overnight trips