Field Service Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Ensure the highest level of customer satisfaction with Landa's Nanographic Printing presses.

• Deliver exceptional technical support to Landa's expanding customer base.

• Enhance customer relationships.

• Share technical knowledge with press operators to address on-site technical challenges.

• Forward complex issues to Landa’s global teams.

• Utilize technical expertise of press systems to optimize press production and efficiency.

⛳️ Requirements

• A minimum of 2 years of experience in product support within the graphic arts sector for digital printers or offset presses.

• Proficiency in inkjet systems.

• Comprehensive technical skills and strong troubleshooting abilities.

• A valid driving license.

• Willingness to work flexible hours.

• Capability to travel to customer locations, including overnight stays.

• Ability to operate effectively under remote supervision and perform well under pressure.

• Excellent interpersonal skills when interacting with global customers and colleagues.

• A proactive "can do" attitude using established technical policies and procedures.

• Strong self-learning abilities.

• Self-driven and capable of thriving in a dynamic environment.

• Proficient in clear and effective communication in English.

🏝️ Benefits

• Full-time employment.

• Flexible working hours.

• Opportunities to travel to customer sites, including overnight trips.