Field Service Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute intricate installations, preventive maintenance, and corrective repairs on GE Precision Healthcare MRI, CT, X-ray, Ultrasound, and Nuclear Medicine systems.

• Identify and resolve complex technical issues utilizing schematics, service manuals, diagnostic tools, and remote support systems.

• Deliver on-site technical assistance and training to clinical staff and customers.

• Oversee a designated service territory, prioritizing service calls, scheduling appointments, and completing service documentation.

• Maintain an inventory of parts and tools.

• Comply with GE Precision Healthcare quality standards, as well as FDA and ISO regulations, and safety procedures.

• Collaborate with sales, applications, and engineering teams to address customer issues and enhance product initiatives.

• Engage in technical training and development programs.

• Ensure customer satisfaction through professional service and prompt resolution of requests.

• Finalize service reports, timecards, expense reports, and customer feedback documentation.

⛳️ Requirements

• Associate's degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related technical field, or equivalent military experience; bachelor's degree is preferred.

• A minimum of 2–5 years of experience in field service engineering, ideally with healthcare imaging or diagnostic equipment.

• Demonstrated ability to troubleshoot and repair complex electronic and mechanical systems.

• Strong comprehension of digital imaging technologies and networking principles.

• Excellent analytical and problem-solving capabilities.

• Outstanding communication and interpersonal skills.

• Capability to work independently, manage time efficiently, and prioritize tasks in a dynamic environment.

• Proficient in using service tools, test equipment, and diagnostic software.

• Valid driver's license and clean driving record are required.

• Willingness to travel frequently within the assigned service territory, including overnight stays when necessary.

• Ability to lift and move heavy equipment up to 50 lbs and work in various clinical settings.

• Familiarity with healthcare regulatory compliance standards is advantageous.

• Must be legally authorized to work in the United States.

• GE HealthCare will not sponsor employment visas, now or in the future.

🏝️ Benefits

• Opportunities for professional development.

• Challenging career paths.

• Competitive salary.

• Relocation assistance available.

• Continuous technical training and development programs.

• Commitment to equal opportunity employment.

• Employment contingent upon successful completion of a drug screen, as applicable.