This is a fully remote position, open to applicants in Poland.

📋 Description

• Engage with customers to conduct preventative maintenance, repairs, fault diagnosis, and installation of medical devices.

• Execute on-site installation and maintenance for Histopathology and associated equipment.

• Provide precise reporting and ensure timely submission of Salesforce reports, expense reports, spare parts inventory management, and other service documentation.

• Collaborate closely with the Field Support Team to deliver exceptional after-sales service in line with Service Management KPIs.

⛳️ Requirements

• Possess a qualification in Mechanical, Electronic, Electrical, or Biomedical fields, or have relevant job-related experience.

• Demonstrate technical proficiency in the mechanical disassembly of assemblies.

• Exhibit a willingness to learn about complex mechanical and electrically controlled medical devices.

• Be proficient in Microsoft Office applications.

• Have computer literacy with CRM tools such as SFDC/Field Service.

• Speak and write fluently in Polish.

• Communicate effectively in English.

• Be able to travel, with 80% of the time spent in the field, including overnight stays when necessary.

• Hold a valid driver’s license with a satisfactory driving record.

• Capable of lifting and moving items weighing up to 20kg safely.

🏝️ Benefits

• Comprehensive health care program.

• Paid time off benefits.

• Flexible, remote working options for eligible positions.

• Opportunity for remote work from home for this role.