This is a fully remote position, open to applicants in Poland.

📋 Description

• Engage with customers to conduct preventative maintenance, repairs, fault analysis, and the installation of medical devices.

• Perform on-site installation and upkeep of Histopathology and related equipment.

• Provide precise reporting and ensure the timely submission of Salesforce reports, expense reports, spares inventory management, and other service documentation.

• Collaborate with the Field Support Team to deliver professional after-sales services in alignment with Service Management KPIs.

• Report to the Field Service Team Leader as a member of the North Europe Service Team.

⛳️ Requirements

• Possess an educational background in Mechanical, Electronic, Electrical, or Biomedical fields, or relevant job-related experience pertaining to the position.

• Demonstrate technical skills in the mechanical disassembly of assemblies.

• Show a willingness to learn about complex mechanical and electrically controlled medical devices.

• Be proficient in Microsoft Office.

• Be computer literate with CRM tools such as SFDC/Field Service.

• Speak and write fluently in Polish.

• Have communicational proficiency in English.

• Be prepared to travel 80% of the time in the field, including overnight stays when necessary.

• Hold a valid driver's license with a satisfactory driving record.

• Capable of lifting and moving items weighing up to 20kg safely.