Field Service Engineer

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Travel to hospitals, health systems, and other healthcare partners within the designated service area.

• Establish and nurture relationships with healthcare providers and partners in local communities.

• Install, maintain, and repair Siemens Healthineers imaging systems and selected third-party equipment.

• Acquire knowledge of imaging systems from a senior engineer during the initial year.

• Service MR, CT, Cath/Angio, Nuclear Medicine, fluoroscopy, and ultrasound systems.

• Conduct periodic maintenance inspections in accordance with manufacturer specifications.

• Perform initial calibration and certification for newly installed systems.

• Complete documentation for equipment installation, maintenance, services, and parts replacements.

• Collaborate with service and sales management to anticipate future service requirements.

• Manage parts inventory in line with company policy.

• Utilize a company-provided vehicle for travel to health facilities across the territory.

• Travel by air for occasional training at other sites, including some that may be international.

• Be available on call during designated intervals outside of regular business hours.

• Carry out additional duties as assigned or requested by the manager.

⛳️ Requirements

• Candidates must reside in the Davenport, IA or Bettendorf, IA area.

• A minimum of a two-year degree in electronics (Technical school or Associate's Degree) or equivalent experience is required.

• Experience in the medical imaging industry as a field service technician is preferred but not mandatory.

• Proficient use of hand tools and ability to perform mechanical tasks is essential.

• Capable of conveying technical information to non-technical audiences.

• Strong interpersonal skills.

• Keen attention to detail.

• Ability to operate effectively in a relatively unstructured environment with constantly shifting priorities.

• Must be able to handle chemicals and high voltage equipment safely.

• May be exposed to human body fluids or solids on equipment.

• Willingness to travel and stay overnight as required.

• A valid driver’s license and adherence to Fleet Policy are mandatory.

• Must possess or be open to obtaining a valid passport.

🏝️ Benefits

• Competitive salary, among the highest in your local industry.

• Health, dental, and vision insurance provided.

• Paid Time Off (PTO) accrues immediately, with no waiting period.

• Pre-tax and Roth 401(k) plans available with company matching to help you invest in your family's future.

• Company-provided vehicle and cellphone.

• 10 weeks of Paid Parental Leave available for mothers and fathers, including adoption and fostering.

• Company-paid life insurance for you and your dependents, with additional voluntary coverages available.

• Flexible spending accounts and health savings accounts for health and dependent care expenses.

• Supplemental voluntary insurance plans to provide cash in case of accidents, hospital stays, or critical illnesses.

• Company-paid disability insurance.

• Tuition reimbursement to support your educational aspirations.

• Nine paid holidays annually.

• Volunteer Time Off (VTO) to engage with non-profits you care about.

• Comprehensive wellness program with incentives offered.

• Referral bonuses available.

• Mentorship program to foster your growth and development.