This is a fully remote position, open to applicants in Illinois, +1 more state.

• Assist the Field Service Organization in the deployment and maintenance of essential digital mobile communication systems.

• Install, enhance, and repair infrastructure, public safety loggers, subscribers, microwaves, computers, servers, and networking equipment.

• Offer technical assistance for specialized systems and product applications.

• Diagnose issues with software-driven electronics and provision communication system infrastructure.

• Enhance RF and broadband architecture, encompassing legacy analog, advanced digital P25, and data infrastructure.

• Maintain, enhance, test, document, and support intricate communication systems.

• Carry out preventative maintenance, trend analysis, and documentation duties.

• Create solutions for challenging technical problems that arise during maintenance, upgrades, and support tasks.

• Collaborate with Engineering, Project Management, Sales, Customer Service, Field Engineers, System Managers, and Service Partners.

• Submit weekly reports detailing activities and achievements.

• Maintain server hardware, operating systems, and software infrastructure while resolving system/application issues.

• Provide direction for integrating new tools and solutions into team operations.

• Support mission-critical systems through a 24/7/365 on-call service.

• Associate's degree in technology or a related field OR relevant industry certifications.

• Must be a U.S. citizen capable of obtaining necessary security clearance as mandated by government contracts.

• Legal authorization for indefinite work in the U.S. is required; employer work permit sponsorship is not provided.

• Must pass a comprehensive fingerprint background check in accordance with the CJIS Security Policy.

• Familiarity with RF systems, wired/wireless communication systems, networking equipment, and IT networks.

• Understanding of wired/wireless communications systems, including LAN and WAN.

• Knowledge of standard telephony, dedicated data circuits, and packet-switching methodologies.

• Proficient in MS Word, Excel, Outlook, and Access.

• Experience with the configuration and testing of channel banks, routers, hubs, and switches.

• Ability to develop and deliver technical training.

• FCC license and industry certifications such as ETA are advantageous.

• Willingness to travel 50-75% of the time.

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

Field Engineer

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