Field Service Engineer

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Visit hospitals, health systems, and other healthcare partners within the designated service area.

• Build and nurture relationships with healthcare providers and partners.

• Install, maintain, and repair Siemens Healthineers imaging systems along with select third-party equipment.

• Acquire knowledge about system intricacies from a senior engineer during the initial year.

• Provide service on MR, CT, Cath/Angio, Nuclear Med, fluoro, and ultrasound systems.

• Conduct periodic maintenance inspections following manufacturers’ specifications.

• Perform the initial calibration and certification of newly installed systems.

• Complete documentation for equipment installation, maintenance, service, and parts replacement.

• Collaborate with service and sales management to foresee future service requirements.

• Manage parts inventory in accordance with company policy.

• Travel using a company-provided vehicle to various health facilities throughout the area.

• Occasionally travel by airplane for training sessions, which may include locations outside the United States.

• Be available for on-call duties at predetermined intervals during non-business hours.

• Carry out additional responsibilities as assigned or required by the manager.

⛳️ Requirements

• Candidates must reside within the Iowa City, IA area.

• A minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent experience is required.

• Field service experience in the medical imaging industry is preferred but not mandatory.

• Proficient in the use of hand tools and capable of performing mechanical tasks.

• Ability to convey technical information to non-technical audiences effectively.

• Strong interpersonal skills.

• High attention to detail.

• Capability to work in a relatively unstructured environment where priorities may frequently change.

• Must be able to handle chemicals and high-voltage equipment.

• May encounter human body fluids or solids on equipment.

• Willingness to travel and stay overnight as necessary.

• A valid driver’s license and adherence to the Fleet Policy are required.

• Must possess, or be willing to obtain, a valid passport.

🏝️ Benefits

• Competitive salary that ranks among the best in your local field.

• Health, dental, and vision insurance.

• Paid Time Off (PTO) that accrues immediately, with no waiting period.

• Pre-tax and Roth 401(k) plans with company matching contributions.

• Company-provided vehicle and cellphone.

• Ten weeks of Paid Parental Leave for both mothers and fathers, including for adoptions and fostering.

• Company-paid life insurance for you and your dependents, with additional voluntary coverage options available.

• Flexible spending accounts and health savings accounts for health and dependent care expenses.

• Supplemental voluntary insurance plans for accidents, hospital stays, or critical illnesses.

• Company-paid disability insurance.

• Tuition reimbursement.

• Nine paid holidays.

• Volunteer Time Off (VTO).

• Comprehensive wellness program and incentives.

• Referral bonuses.

• Mentorship program.