Field Sales Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate engaging training sessions both onsite and virtually for client sales representatives and managers.

• Instruct representatives on how and when to present the referral program, enroll customers as advocates, and promote ongoing participation.

• Employ role-playing, objection handling, demonstrations, and hands-on exercises to enhance confidence and consistency.

• Customize training to align with each customer's sales process, organizational structure, and level of adoption.

• Identify challenges in participation stemming from knowledge gaps, competing priorities, workflow issues, or insufficient leadership support.

• Assist salespeople in integrating referral activities into their existing routines.

• Conduct ride-along sessions with sales representatives as needed.

• Set training objectives, expectations, and follow-up responsibilities in collaboration with client leadership.

• Aid managers in reinforcing referral behaviors through sales meetings, coaching routines, and accountability practices.

• Coordinate training plans, coaching priorities, and adoption initiatives alongside internal enablement, Operations, and Customer Success teams.

• Analyze participation data before and after training to evaluate progress and pinpoint additional support requirements.

• Document insights, agreed-upon actions, and follow-up necessities.

• Provide ongoing coaching following onsite visits.

• Relay field feedback to enhance training, implementation practices, and product experiences.

• Continuously update and improve training materials, facilitator guides, role-playing exercises, and manager coaching resources.

• Customize presentations for enterprise brands, regional teams, and qualifying premium SMB customers.

• Ensure training content remains accurate and up-to-date as product features and workflows evolve.

• Collaborate with Product, Operations, and Customer Success teams to coordinate content updates.

• Integrate objections, field feedback, and customer examples into future training sessions.

• Maintain well-organized, current versions of training materials.

• Develop and sustain a comprehensive understanding of GTR’s app, dashboard, and customer workflows.

• Translate software features into actionable steps for home improvement sales professionals.

• Showcase GTR technology during live training sessions and assist users in practicing common tasks.

• Troubleshoot basic user issues and liaise with technical support when necessary.

• Keep precise records of training sessions, coaching activities, observations, commitments, and follow-up actions.

⛳️ Requirements

• A minimum of 4 years' experience as a sales manager or team lead, with direct responsibility for coaching sales personnel and ensuring team accountability.

• Proven success in implementing new processes and maintaining changes in sales behavior.

• Strong grasp of balancing new initiatives with the day-to-day demands of selling and managing a sales team.

• Ability to establish credibility with frontline representatives, local managers, and senior sales leaders.

• Excellent facilitation and coaching skills, including the ability to lead practice exercises, manage resistance, and adapt to diverse audiences.

• Capability to influence client teams without direct management authority.

• Proficiency in utilizing customer performance metrics and GTR’s internal benchmarks to identify gaps, direct coaching efforts, and assess improvement.

• Experience in creating or enhancing training presentations and associated resources.

• Strong organizational, preparatory, and follow-through skills across multiple customer engagements.

• Willingness to travel for approximately two weeks per month.

• Experience in home improvement, home services, or in-home sales is highly desirable.

• Experience supporting multiple locations or working within a large sales organization is particularly advantageous.

• Demonstrated results in sales leadership and coaching are considered more significant than formal corporate training credentials.

🏝️ Benefits

• Eligibility for performance bonuses or commissions.

• Comprehensive health care benefits.

• Retirement benefits.

• Paid sick leave.

• Parental leave.

• Paid time off or vacation benefits.

• Additional tax-reportable benefits.