Field Sales Supervisor – Starlink

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead local sales representatives across the regions participating in Starlink’s door-to-door sales initiative.

• Take ownership of regional sales outcomes by converting national objectives into specific regional and individual targets.

• Oversee daily activities and weekly performance, motivating representatives to meet or exceed their goals.

• Establish canvassing schedules, determine territory coverage, set doors-knocked, customer conversations, and conversion expectations.

• Mentor representatives on the ground by walking through residential routes, observing doorstep interactions, demonstrating effective introductions and closing methods, and enhancing objection handling and follow-up skills.

• Conduct regular check-ins and performance evaluations, address any unmet commitments, and develop improvement strategies.

• Collaborate with the National Sales Manager and HR on corrective measures and staffing adjustments.

• Cultivate a motivated team, acknowledge exceptional results, and share effective selling techniques across campuses.

• Execute the approved Starlink sales strategy and messaging.

• Ensure that representatives are well-informed about the offer and customer experience expectations.

• Relay field feedback to the National Sales Manager and implement mutually agreed-upon changes.

• Partner with recruiting and training teams to onboard and prepare sales representatives.

• Coordinate the availability of regional representatives and ensure adequate territory coverage.

• Deliver accurate results, realistic forecasts, and recovery strategies to the National Sales Manager.

• Address field challenges and escalate risks that could impact sales performance or client satisfaction.

⛳️ Requirements

• Bachelor’s degree; or 4+ years of professional experience in sales, customer operations, marketing, or customer success in place of a degree.

• Minimum of 2 years of experience in people management.

• Demonstrated success in leading door-to-door or residential direct sales teams and meeting sales targets through proactive coaching and performance oversight.

• Over 4 years of experience in managing a dispersed sales team across various territories or locations.

• Strong personal selling abilities, including effective doorstep communication, resilience to rejection, objection handling, and closing sales.

• Capability to utilize activity and conversion metrics to pinpoint performance gaps, take decisive actions, and enhance results.

• Hands-on, results-oriented leadership approach and excellent communication skills.

• Experience with telecom, internet service, or similar sales teams is advantageous.

• Must be prepared to work extended hours and weekends as necessary.

• Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX facilities.

🏝️ Benefits

• Target variable pay of 40% of on-target earnings, contingent on quota achievement.

• Long-term incentives in the form of company stock or long-term cash rewards.

• Opportunity for discretionary bonuses.

• Employee Stock Purchase Plan allowing the purchase of additional stock at a discounted rate.

• Extensive medical, vision, and dental insurance coverage.

• 401(k) retirement plan.

• Short- and long-term disability insurance.

• Life insurance coverage.

• Paid parental leave.

• Various discounts and perks.

• Three weeks of paid vacation.

• Ten or more paid holidays each year.

• Paid sick leave in accordance with Company policy.