Field Sales Supervisor – Starlink

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Take ownership of regional sales outcomes by converting national objectives into specific regional and individual goals.

• Oversee daily activities and weekly performance, motivating representatives to achieve or surpass expectations.

• Lead door-to-door initiatives, which include planning canvassing schedules, ensuring territory coverage, tracking doors knocked, engaging in customer conversations, and managing conversion rates.

• Mentor representatives on-site by observing their doorstep interactions and demonstrating effective introductions, closing strategies, objection handling, and follow-up techniques.

• Conduct routine check-ins and performance evaluations.

• Tackle unmet commitments and create improvement plans with specific deadlines.

• Collaborate with the National Sales Manager and HR on corrective actions and staffing modifications.

• Cultivate a motivated and competitive team, sharing effective selling techniques across different campuses.

• Implement sanctioned Starlink sales strategies and messaging.

• Ensure that representatives are well-informed about the offers and customer experience standards.

• Relay field insights to the National Sales Manager and execute mutually agreed adjustments.

• Work closely with recruiting and training teams to hire and onboard sales personnel.

• Organize availability of regional representatives and manage territory coverage.

• Deliver precise results, forecasts, and recovery strategies to the National Sales Manager.

• Address field challenges and escalate any risks that may affect sales performance or client satisfaction.

⛳️ Requirements

• Bachelor’s degree or 4+ years of relevant professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.

• A minimum of 2 years’ experience in people management.

• Demonstrated success in leading door-to-door or residential direct sales teams and consistently achieving sales targets through active coaching and performance management.

• Over 4 years of experience managing a dispersed sales team across various territories or locations.

• Strong personal selling abilities, including managing rejection, overcoming objections, and closing sales effectively.

• Capability to analyze activity and conversion data to pinpoint performance gaps and enhance results.

• Hands-on, results-oriented leadership style coupled with excellent communication skills.

• Experience with telecom, internet services, or related sales teams is advantageous.

• Must be willing to work extended hours and weekends as required.

• Availability to travel approximately 50%–75% or more of the time to regional locations and other SpaceX sites.

🏝️ Benefits

• Target variable pay of 40% of on-target earnings, contingent on quota achievement.

• Long-term incentives in the form of company stock or cash awards.

• Potential for discretionary bonuses.

• Employee Stock Purchase Plan with a discounted stock purchase option.

• Comprehensive medical coverage.

• Vision coverage.

• Dental coverage.

• 401(k) retirement plan.

• Short-term disability insurance.

• Long-term disability insurance.

• Life insurance.

• Paid parental leave.

• A variety of discounts and perks.

• 3 weeks of paid vacation.

• 10 or more paid holidays annually.

• Paid sick leave according to Company policy.