Field Sales Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Drive the trade marketing and distribution of services through targeted sales channels.

• Increase market share and meet sales targets in the Western Cape Atlantic Seaboard.

• Identify and reach out to new customers within designated areas and industries.

• Conduct post-sale calls, follow-ups, and log client activities and demonstrations.

• Research sales leads, plan territory trips, and implement customer acquisition strategies.

• Make promotional calls, advocate products, and enhance sales through upselling or cross-selling services.

• Meet monthly and quarterly Gross Profit, device sales, and demonstration targets.

• Complete feedback loops, including Swarm and demo feedback, HubSpot usage, and deal pipeline management.

• Provide insights on enhancements to sales and service procedures.

• Enroll merchants and assist with necessary FICA documentation.

• Facilitate warm leads through the signup process and required documentation.

• Conduct complimentary follow-up visits to larger clients.

• Concentrate on specialized campaigns and report on top merchant and area-targeted initiatives.

• Monitor marketplace competition and share pertinent insights.

• Address customer complaints by investigating issues, providing solutions, and making recommendations to management.

• Uphold company standards and values while representing the brand.

• Maintain professional and technical knowledge through continuous learning.

⛳️ Requirements

• A National Senior Certificate (Matric) is mandatory.

• A minimum of 3 years’ experience in Field or Outbound Sales is required.

• A valid driver’s license and reliable personal transport are essential.

• Previous experience in route optimization, solution selling, activations, and cold calling is necessary.

• Exceptional verbal and written communication skills are required.

• Intermediate proficiency in Outlook, Word, Excel, PowerPoint, and CRM tools is expected.

• A proven sales track record with a strong sales focus and customer orientation is essential.

• Advanced understanding of sales funnel and pipeline management is required.

• Strong relationship management abilities are necessary.

• Must be a problem solver and self-starter.

• Knowledge of territory planning and effective time management skills are important.

• Previous experience in merchant services or the banking sector is advantageous.

• Familiarity with sales and Fintech, as well as FMCG experience, is beneficial.

• FICA training is considered an advantage.

🏝️ Benefits

• Competitive remuneration and benefits, including reduced Gap cover rates.

• Contributions to Medical Aid and Group Risk schemes.

• Study leave opportunities.

• Access to on-demand learning resources.

• A friendly and collaborative workplace culture.

• Complimentary coffee and a selection of hot beverages provided by the onsite Barista at HQ.