Field Sales Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Expand the iKhokha customer base and meet sales goals across the Western Cape Atlantic Seaboard.

• Identify and reach out to potential customers in designated areas and sectors.

• Conduct follow-up calls and post-sale activities, documenting interactions and client demonstrations.

• Execute promotional efforts, upsell and cross-sell new products, and perform service calls.

• Research potential sales leads, strategize territory visits, and implement customer acquisition strategies.

• Meet monthly and quarterly targets for Gross Profit, device sales, and demonstrations.

• Complete feedback processes, including Swarm and demo feedback, while managing HubSpot usage and deal pipelines.

• Provide insights for enhancements to sales and service protocols.

• Enroll merchants and assist with necessary FICA documentation.

• Conduct complimentary follow-up visits.

• Concentrate on specialized campaigns and report on targeted initiatives.

• Represent the brand while adhering to company standards and values.

• Monitor competitor activities and share pertinent market insights.

• Address customer complaints by investigating issues, proposing solutions, and making recommendations to management.

• Maintain professional and technical expertise through continuous learning.

⛳️ Requirements

• National Senior Certificate (Matric) is required.

• At least 3 years of experience in Field or Outbound Sales.

• Demonstrated history of meeting sales targets and effectively managing customer relationships.

• In-depth understanding of sales funnel and pipeline management.

• Strong verbal and written communication abilities.

• Intermediate proficiency in Outlook, Word, Excel, PowerPoint, sales software, and CRM systems.

• Possession of a valid driver’s license and reliable transportation.

• Candidates must currently live within one of the specified trade areas.

• Previous experience in merchant services or the banking sector is a plus.

• FICA training is a beneficial asset.

🏝️ Benefits

• Attractive compensation package and benefits, including lower Gap cover rates.

• Contributions towards Medical Aid and Group Risk schemes.

• Provision for study leave.

• Access to on-demand learning resources.

• Complimentary coffee and a variety of hot beverages provided by the onsite Barista at HQ.