Field Sales Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Travel to assigned accounts within the Dallas, TX markets or citadels

• Provide support to Nordstrom Jellycat Shop-in-Shops and key wholesale partners with on-site coverage

• Maintain standards for visual merchandising, product presentation, and customer experience

• Recognize opportunities to enhance execution, placement, and storytelling at the store level

• Engage with customers, assist store associates, and promote product knowledge

• Help accounts optimize sell-through and improve their product assortment

• Assist with product launches, seasonal transitions, and significant commercial events

• Conduct on-site training focused on product knowledge, brand storytelling, and best-selling techniques

• Act as a resource for store associates regarding product features, hero SKUs, and new items

• Aid in merchandising, fixture updates, and floor resets

• Ensure that fixtures, signage, and product displays are consistent with brand guidelines

• Provide store-level feedback to HOFS and Key Account Managers

• Function as the primary brand representative and in-store contact

• Relay store feedback, needs, and opportunities to sales and operations teams

• Collaborate with HOFS and Key Account Managers on priorities, visit schedules, and objectives

• Record details of store visits, successes, challenges, and follow-up actions

• Support broader field initiatives as the field organization expands

⛳️ Requirements

• A strong passion for brands, retail, and enhancing customer experience

• Confidence in representing a premium brand and establishing trust with store teams

• Comfort with hands-on training, merchandising, sales, and problem-solving

• Proven ability to organize, observe, and proactively identify opportunities and challenges

• 3–5 years of experience in field sales or wholesale management

• Experience with prestige and luxury brands

• Solid understanding of specialty retail and department store environments

• Willingness to travel frequently within assigned markets

• Exceptional communication and relationship-building skills

• Capacity to work independently while closely collaborating with a broader sales team

• 80–90% travel required throughout the assigned territory, including regional and overnight trips

• Ability to stand and walk for extended periods

• Capability to bend, stoop, reach, kneel, and navigate stairs

• Ability to lift, carry, and transport materials weighing up to 35 pounds

• Must possess a valid driver's license if driving is an essential duty

• Willingness to work indoors and outdoors in various environmental and weather conditions

🏝️ Benefits

• Annual discretionary bonus linked to company performance and personal contributions

• Comprehensive medical, dental, vision, disability, and life insurance coverage

• Generous contributions to Health Savings Accounts

• 401k matching up to 5% of salary

• 30 days of paid time off, encompassing vacation and sick leave

• Employee Assistance Program

• Opportunities for social events