Field Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Visit accounts within assigned markets or citadels in Miami, FL.

• Provide support for Nordstrom Jellycat Shop-in-Shops and key wholesale partners through field coverage.

• Maintain brand standards in visual merchandising, product presentation, and customer experience.

• Identify opportunities for enhancing execution, placement, and storytelling at the store level.

• Assist with in-store selling, engage customers, and support store associates.

• Aid accounts in maximizing sell-through and optimizing product assortment.

• Support product launches, seasonal transitions, and key commercial moments.

• Deliver on-site training that encompasses product knowledge, brand storytelling, and best-selling practices.

• Act as a resource for store associates concerning product features, key SKUs, and new items.

• Assist with merchandising, fixture updates, and floor resets.

• Ensure that fixtures, signage, and product presentation are consistent with brand guidelines.

• Provide feedback from stores to HOFS and Key Account Managers.

• Function as the primary brand representative and point of contact for in-store teams.

• Relay store feedback, needs, and opportunities to the sales and operations teams.

• Support merchandising, training, launches, and various account needs.

• Collaborate with HOFS and Key Account Managers on priorities, visit frequency, and objectives.

• Document store visits, successes, challenges, and follow-ups.

• Assist with broader field initiatives as the field organization expands.

⛳️ Requirements

• A strong passion for brands, retail, and customer experience.

• Confidence in representing a premium brand and establishing trust with store teams.

• Comfort in hands-on training, merchandising, selling, and problem-solving.

• Proven ability to organize, observe, and proactively identify opportunities and challenges.

• 3–5 years of experience in field sales or wholesale management.

• Experience with prestige and luxury brands.

• Strong understanding of specialty retail and department store environments.

• Willingness to travel frequently within designated markets.

• Excellent communication and relationship-building abilities.

• Capability to work independently while closely collaborating with a larger sales team.

• 80–90% travel required throughout the assigned territory, including regional and overnight travel.

• Ability to stand and walk for extended durations.

• Ability to bend, stoop, reach, kneel, and climb stairs regularly.

• Capacity to carry, lift, and transport materials, samples, displays, and equipment weighing up to 35 pounds.

• Valid driver's license and ability to drive a motor vehicle, if driving is a necessary function.

• Ability to work indoors and outdoors in various weather conditions.

🏝️ Benefits

• Annual discretionary bonus linked to both company performance and personal contributions.

• Medical, dental, vision, disability, and life insurance coverage.

• Generous contributions to Health Savings Accounts.

• 401(k) matching up to 5% of salary.

• 30 days of PTO, prorated and available at the start of each year.

• Access to Employee Assistance Programs.

• Opportunities for social events.