Field Sales Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Travel to various accounts throughout assigned California markets, predominantly spending time in-store.

• Provide support for Nordstrom Jellycat Shop-in-Shops and key wholesale partners through field coverage.

• Maintain visual merchandising, product presentation, customer experience, and uphold brand standards.

• Recognize opportunities to enhance store execution, product placement, and storytelling efforts.

• Assist with in-store selling, engage customers, support store associates, and enhance product knowledge.

• Aid accounts in maximizing sell-through rates and optimizing product assortments.

• Facilitate product launches, seasonal transitions, and significant commercial events.

• Conduct on-site training sessions focused on product knowledge, brand storytelling, and best-selling practices.

• Act as a resource for store associates regarding product features, key SKUs, and new product introductions.

• Assist with merchandising, updates to fixtures, and floor resets.

• Provide feedback from stores to the Head of Field Sales and Key Account Managers.

• Function as the primary brand representative and main contact for in-store teams.

• Relay store feedback, requirements, and opportunities to sales and operations teams.

• Collaborate with the Head of Field Sales and Key Account Managers on priorities, visitation frequency, and objectives.

• Record store visits, successes, challenges, and necessary follow-ups.

• Contribute to broader field initiatives as the field organization expands.

⛳️ Requirements

• Enthusiasm for brands, retail, and providing an exceptional customer experience.

• Confidence in representing a premium brand and establishing trust with store teams.

• Comfort with hands-on training, merchandising, selling techniques, and problem-solving.

• Capability to organize, observe, and proactively identify opportunities and challenges.

• 3–5 years of experience in field sales or wholesale management.

• Experience with prestige and luxury brands.

• Strong comprehension of specialty retail and department store environments.

• Willingness to travel frequently within assigned markets.

• Excellent communication and relationship-building abilities.

• Capability to work independently while also collaborating with a larger sales team.

• Ability to stand and walk for extended durations.

• Ability to bend, stoop, reach, kneel, and climb stairs.

• Capability to carry, lift, and transport items weighing up to 35 pounds.

• Valid driver's license and ability to drive a motor vehicle if driving is a necessary function.

• Willingness to work indoors and outdoors in varying weather conditions.

🏝️ Benefits

• Annual discretionary bonus linked to company performance and individual contributions.

• Medical, dental, vision, disability, and life insurance coverage.

• Significant contributions to a Health Savings Account.

• 401(k) matching up to 5% of your salary.

• 30 days of PTO, prorated and available at the beginning of each year.

• Access to an Employee Assistance Program.

• Opportunities for social events.