Field Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Create innovative solutions focusing on cooling systems, particularly cabinets and containment, with a significant emphasis on containment.

• Conduct technical presentations and training sessions for customers and partners.

• Articulate the company's brands and solutions to both technical and non-technical audiences.

• Offer pre-sales technical support and address product inquiries.

• Engage in RFP responses and assist in the development of proposals.

• Evaluate customer needs and convert them into technical solutions.

• Build and maintain robust relationships with customers and partners to foster long-term growth and business exploration.

• Strengthen customer connections by showcasing a profound understanding of their business and strategic goals.

• Ensure alignment of technical solutions with sales objectives and customer infrastructure.

• Serve as a strategic consultant in solution areas.

• Support sales teams through demonstrations, design discussions, and meetings with customers.

• Discover new market opportunities and trends related to cooling and the company’s products.

• Relay customer insights to product and engineering teams for feedback.

⛳️ Requirements

• An Associate's degree in technical drafting and a Bachelor's degree in Engineering are required; a suitable combination of education and experience will be considered.

• A minimum of 5 years of sales support experience in the information technology or data center manufacturing sectors is required.

• At least 2 years of experience in sheet metal design is preferred.

• Must possess a customer-oriented mindset with a strong sense of urgency and commitment to delivering quality results.

• Proven project management skills, including the ability to plan, organize, and coordinate tasks, are required.

• Strong internal and external communication skills, both effective and professional, are required.

• Professional, collaborative interpersonal skills and conflict resolution abilities are required.

• Capability to present effectively across all organizational levels is required.

• Proficiency in Microsoft Office is a must.

• Proficiency in Salesforce is also required.

• Familiarity with SolidWorks or similar 3D CAD design and modeling software is preferred.

• Willingness to travel up to 10% within the US and Canada is necessary.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Generous employer 401K matching.

• Paid time off (PTO).

• Holiday pay.

• Short-term and long-term disability benefit plans.

• Competitive paid maternity and parental leave.

• Bonus opportunities in line with the Company’s incentive programs.

• Paid time off for volunteering.

• Access to an Employee Resource Group network.