Enterprise Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Collaborate with Regional Sales Managers on intricate sales processes involving select in-region Enterprise accounts, channel sales, and significant Commercial prospects.

• Conduct product demonstrations and presentations tailored for both technical and non-technical audiences.

• Lead and support technical evaluations, pilot programs, proofs of concept, and proofs of value.

• Align Ambient.ai platform functionalities with the security priorities and operational objectives of customers.

• Foster relationships with customer stakeholders, channel partners, and internal teams.

• Offer technical advice, respond to inquiries, and propose solutions.

• Work in conjunction with Product, Customer Success, Channel, and Engineering teams.

• Gather customer insights and convey field requirements to enhance the product and customer experience.

• Assist in the development of proposals, technical validation plans, partner training, and account strategies.

• Facilitate partner-facing technical discussions and empower channel partners to effectively position and represent Ambient.ai.

• Utilize a consultative approach to address customer challenges and promote opportunities.

⛳️ Requirements

• 2–3+ years of experience in a Sales Engineering, Solutions Engineering, or a similar customer-facing technical pre-sales role.

• Background in supporting technology sales within Enterprise, channel, and/or Commercial settings, preferably in SaaS and/or innovative hardware-enabled solutions.

• Proven track record of partnering with Sales on technical evaluations and managing multi-stakeholder customer interactions.

• Exceptional presentation and communication abilities.

• Capacity to clearly articulate technical concepts to both technical and non-technical audiences, including customers and partners.

• Knowledge of L2 switching, encompassing VLANs, limitations of L2 versus L3, and the distinction between physical and logical network isolation.

• Familiarity with fundamental Linux networking, including IP/mask/gateway assignments to NICs and configuring redundancy/failover mechanisms.

• Awareness of cloud platforms such as AWS, Azure, or GCP.

• Strong collaboration skills across functions and a customer-centric attitude.

• Ability to navigate direct sales, channel-led opportunities, and Commercial accounts.

• Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.

• Highly driven, resourceful, and keen to learn in a dynamic environment.

• Ambient.ai participates in E-Verify.

🏝️ Benefits

• Stock options.

• Comprehensive health and welfare package, which includes Medical, Dental, Vision, Life, Employee Assistance Program (EAP), Legal Services, and a 401k plan.

• Flexible time off.

• Winter Break, with time off between Christmas and New Year’s for most positions, depending on customer demand.

• Latest technology provided to your door.

• Exciting swag sent to your door.

• Opportunities to engage with colleagues.

• Community activities including hiking, food events, and music gatherings.