Field Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver presales technical assistance for project opportunities within the designated territory, providing on-site support at customer locations as necessary.

• Facilitate technical discovery sessions with system integrators and end users to establish requirements, constraints, and success metrics.

• Create comprehensive video solutions that encompass camera selection and positioning, video analytics, recording and storage, networking needs, and VMS integration.

• Integrate IQSIGHT hardware and software with both proprietary and third-party platforms, including Genetec Security Center, Milestone XProtect, and BVMS.

• Oversee the deliverables from Product Management, Engineering, and Technical Support teams.

• Showcase products and software, and create and present proof-of-concept demonstrations.

• Generate system designs, bills of materials, and technical documentation for proposals and RFP responses.

• Assist the sales team with target accounts and maintain internal tracking systems and processes.

• Cultivate relationships with consultants and A&E firms to promote IQSIGHT specifications.

• Educate and empower SI technicians and engineers, representative firms, and internal sales personnel.

• Develop application notes, how-to guides, and demo materials.

• Manage territory demo kits and maintain expert-level knowledge of the IQSIGHT video product lineup.

• Provide support for trade shows, partner events, and regional training sessions.

⛳️ Requirements

• Bachelor's degree in engineering, computer science, information systems, or a related technical discipline is preferred, or equivalent experience.

• A minimum of 5 years of experience in the security industry (IP video) in a customer-facing technical role such as sales engineering, system design, or field applications.

• Practical experience in designing and implementing IP video systems, including camera selection, field-of-view planning, and bandwidth and storage calculations.

• Proficient understanding of IP networking concepts, including switching, VLANs, PoE, multicast, and basic cybersecurity hardening.

• Familiarity with Windows Server environments and cloud platforms like AWS and/or Azure.

• Experience with at least one enterprise VMS (Genetec, Milestone, or BVMS) is preferred.

• Background in video analytics configuration is an advantage.

• Demonstrated ability to resolve complex technical challenges for customers.

• Exceptional verbal, written, and interpersonal communication skills.

• Strong presentation and demonstration capabilities.

• Self-driven with excellent organizational and follow-up skills.

• Willingness to travel within the territory 50-70% of the time, including on-site customer engagements.

• Industry certifications are a plus, such as Genetec or Milestone certifications, ASIS PSP, or networking accreditations.

• Proven ability to collaborate effectively across sales, product, and technical support teams.

• Proficiency in Word, Excel, and PowerPoint is required.

• Must be located in Texas, Oklahoma, Louisiana, or Arkansas.

• Indefinite U.S. work authorization is required; future sponsorship is not available.

🏝️ Benefits

• Eligibility for commission.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) retirement plan.

• Paid time off benefits.

• Sick leave provisions.

• Reasonable accommodations for covered disabilities.