Field Sales Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver pre-sales technical and design assistance for Biamp products.

• Inform end users, consultants, AV integrators, and distributors about Biamp product design and functionality.

• Assist clients in selecting the appropriate Biamp system for their projects.

• Provide training and mentorship to distributor and AV integrator design and installation teams.

• Collaborate with account managers, business development, and technical support teams.

• Oversee technology evaluations during the sales process for significant projects and key clients.

• Support the development of system designs.

• Manage technical communications with end users, consultants, integrators, and distributors throughout the product ordering process.

• Write or contribute to proposals, draft design drawings, supply quotations, and create technical documentation.

• Build relationships with project decision-makers and technical personnel.

• Demonstrate and train customers on Biamp products and solutions.

• Propel the sales process through informed technical and design choices.

• Participate in regional trade shows and conduct equipment demonstrations.

• Continuously enhance sales techniques and technical expertise.

• Serve as a key technical advisor and product advocate alongside Biamp sales managers.

• Address technical and functional aspects of RFIs/RFPs.

• Maintain and upgrade the experience center.

• Assist in creating operational manuals for new products.

• Create and review online knowledgebase content.

• Relay client technical feedback and opportunities for improvement to Biamp leadership.

⛳️ Requirements

• Extensive general technical knowledge of audio, video, and control systems.

• Experience in programming and installing AV and control systems.

• AV networking design experience; CCNA, CCNP, CCDP, ENS, CompTIA, or other relevant IT industry certifications are highly advantageous.

• Proficient computer skills, including a working knowledge of MS Office, Visio, CAD software, and EASE Focus / Address.

• Background in interacting with distributors, system integrators, consultants, and end-users within the professional audio-visual and control industry.

• Excellent technical presentation abilities.

• Capability to engage with a diverse range of business and technical individuals.

• Proven ability to cultivate long-term customer relationships.

• Team-oriented mindset.

• Willingness to travel internationally.

• Exceptional written and verbal communication skills in English and German.

• Proficiency in an additional European language, such as Dutch or French, is a significant advantage.

• Relevant degree or professional certifications are preferred.

• Readiness to travel frequently and at short notice within Germany, with occasional travel across Europe and to Beaverton, Oregon.

🏝️ Benefits

• Coverage of all travel and office expenses.

• Provision of office equipment at no cost.

• Flexible work-from-home arrangement.

• Reimbursement for travel expenses.