Field Property Claims Adjuster

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to assess damage and create estimates in a paperless format.

• Analyze and report potential subrogation opportunities.

• Notify appropriate state and industry agencies regarding incidents of theft, fraud, or arson.

• Carry out responsibilities autonomously with a direct influence on management decisions.

• Represent the company with professionalism in all public interactions.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other relevant parties.

• Negotiate settlements with policyholders for claims.

• Advocate for safety and adhere to safety and ergonomic standards.

• Travel away from home for CAT deployments, typically lasting 23 days; commit to 1–3 CAT deployments annually.

• Perform additional tasks as assigned.

⛳️ Requirements

• High School diploma or its equivalent is mandatory.

• Strong customer service background, ideally within a retail setting.

• Experience in construction or insurance is highly desirable.

• Exceptional communication skills, both verbal and written.

• Proficient in computer usage: MS Word, Excel, and Outlook.

• Comfortable using smartphones and related applications.

• Willingness to learn about insurance policies and property damage.

• Possess a valid driver's license and be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must reside within the Madison, WI hiring area.

• Must be capable of climbing ladders and working on roofs multiple times daily.

• Must be able to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Ability to lift up to 50 lbs.

• Proficiency in English speaking, reading, and writing is required.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and independence to work beyond the limitations of a desk job.

• 401(k) plan.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid Time Off.

• Paid Parental Leave.

• Tuition Assistance.

• Bonus opportunities based on company and individual performance.

• Company vehicle.

• Laptop provided.