Field Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Perform virtual and in-person investigations at the residences of policyholders.

• Assess property damages, ascertain liability, evaluate the extent of losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to assess damage and create estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies about incidents of theft, fraud, or arson.

• Operate independently with responsibilities that directly influence management outcomes.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Negotiate claim settlements with policyholders.

• Carry out additional assigned tasks as needed.

• Advocate for safety and adhere to safety and ergonomic standards.

• Travel to and from the homes of policyholders in the Crosby, Dayton, and Liberty regions.

• Work both in the field and from a home office environment.

⛳️ Requirements

• A High School diploma or an equivalent qualification is required.

• Strong customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Exceptional oral and written communication abilities.

• Proficient in computer usage, including MS Word, Excel, and Outlook.

• Skilled with smartphones and relevant applications.

• Willingness to learn about insurance policies and property damage.

• A valid driver's license and bondable status are mandatory.

• Final candidates will undergo a background check of their Motor Vehicle Record.

• Must be willing and able to climb ladders and work on rooftops multiple times daily.

• Capability to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training assessments.

• Ability to lift up to 50 lbs.

• Proficiency in speaking, reading, writing, and data entry in English.

• Ability to operate in diverse and potentially hazardous field conditions.

• Catastrophe team hires must be prepared to travel away from home for approximately 23 days when deployed and commit to 1–3 CAT deployments annually.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and autonomy to work beyond the limitations of a traditional desk job.

• 401(k) plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Accounts (HSA).

• Flexible Spending Accounts (FSA).

• Life insurance benefits.

• Paid time off (PTO).

• Paid parental leave.

• Tuition assistance programs.

• Bonus opportunities based on both company and individual performance.

• Provision of a company vehicle.

• Laptop provided for work purposes.