Field Property Claims Adjuster

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Conduct both virtual and in-person investigations at the homes of policyholders.

• Assess property damage, establish liability, evaluate the degree of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess claims-related damage and prepare estimates in a paperless format.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry organizations.

• Carry out responsibilities independently, directly influencing management outcomes.

• Represent the company with professionalism during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and various stakeholders.

• Negotiate settlements with policyholders for claims resolution.

• Advocate for safety and adhere to safety and ergonomic standards.

• Travel away from home for CAT deployments as assigned.

• Undertake additional tasks as required.

⛳️ Requirements

• A High School diploma or equivalent is required.

• Exceptional customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly preferred.

• Strong oral and written communication skills.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Comfortable using smartphones and applications.

• Willingness to learn about insurance policies and property damage.

• A valid driver's license is necessary.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Capable of climbing ladders and working on rooftops multiple times a day.

• Must be willing to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Ability to perform necessary physical tasks, including lifting up to 50 lbs.

• Proficient in speaking, reading, and writing in English.

• Candidates must reside in the Greater Cape Girardeau, MO area.

• Willingness to commit to 1–3 CAT deployments annually.

• Must be prepared to travel away from home for CAT deployments, typically lasting 2–3 days.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and autonomy to work beyond the traditional desk job.

• 401(k) retirement plan.

• Competitive starting salary.

• Education and mentorship programs available.

• Bonus opportunities based on company and individual performance.

• Medical coverage.

• Dental insurance.

• Vision coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance provided.

• Company vehicle provided.

• Laptop provided for work purposes.