Field Property Claims Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, along with a company vehicle and laptop, to assess damage and prepare estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies regarding incidents of theft, fraud, or arson.

• Operate independently with responsibilities that significantly influence management outcomes.

• Represent the company with professionalism in all public interactions.

• Collaborate with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate claims settlements with policyholders using exemplary customer service skills.

• Advocate for safety and adhere to company safety and ergonomic standards.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• Strong customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly preferred.

• Exceptional oral and written communication capabilities.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Familiarity with smartphones and mobile applications.

• A strong desire to learn about insurance policies and property damage.

• An outgoing demeanor and ability to engage with diverse individuals.

• A valid driver's license is required.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must be willing and able to climb ladders, inspect roofs, and work at heights multiple times daily.

• Capability to work in confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Ability to lift up to 50 lbs.

• Proficient in English speaking, reading, writing, and data entry.

• Capable of working in uncontrolled outdoor conditions and potentially hazardous environments.

• Candidates must reside within the designated hiring territory.

• Willingness to commit to 1–3 catastrophe deployments annually.

• Employees on the catastrophe team may need to travel away from their residence, typically for 2–3 weeks.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and autonomy to work outside of a traditional desk environment.

• 401(k) plan.

• Competitive starting salary.

• Education and mentorship opportunities.

• Inspirational leadership.

• Bonus potential based on company and individual performance.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid time off.

• Paid parental leave.

• Tuition assistance.

• Company vehicle.

• Laptop provided.