Field Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Perform both virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess the extent of loss, and facilitate fair settlements.

• Utilize claims handling software to assess damage and create estimates within a paperless environment.

• Use a company-provided vehicle and laptop for claims-related tasks.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Execute responsibilities independently, with a direct impact on management decisions.

• Represent the company with professionalism during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Negotiate settlements with policyholders for claims.

• Advocate for safety and adhere to safety and ergonomic guidelines.

• Travel away from home for catastrophe assignments, typically lasting 2 to 3 weeks.

• Carry out additional duties as required.

⛳️ Requirements

• A high school diploma or equivalent is required.

• Strong customer service experience, preferably in a retail setting.

• Background in construction or insurance is highly desirable.

• Exceptional oral and written communication skills.

• Proficiency in computer applications: MS Word, Excel, Outlook.

• Familiarity with smartphones and various applications.

• Willingness to learn about insurance policies and property damage.

• A valid driver’s license is mandatory.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Capability to climb ladders and work on rooftops multiple times a day.

• Ability to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training exams.

• Ability to lift up to 50 lbs.

• Proficiency in English speaking, reading, writing, and data entry.

• Willingness to commit to 1–3 catastrophe deployments each year.

• Candidates must reside in the Mount Pleasant, Sulphur Springs, and Texarkana, Texas areas.

🏝️ Benefits

• Paid training through the University of Farmers.

• Competitive starting salary.

• 401(k) plan.

• Bonus potential based on both company and individual performance.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account options.

• Flexible Spending Account options.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance.

• Access to education and mentorship programs.

• Company vehicle.

• Laptop provided.

• Flexible remote work arrangement with field flexibility.