Field Property Claims Adjuster

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Perform virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess losses, and negotiate equitable settlements.

• Utilize claims processing software, a company vehicle, and a laptop to assess damages and generate estimates in a paperless setting.

• Analyze and document potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Operate independently with responsibilities that directly affect management outcomes.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals.

• Negotiate settlements with policyholders regarding claims.

• Advocate for safety and adhere to company safety and ergonomic protocols.

• Travel away from home for catastrophe assignments, typically lasting 23 days.

⛳️ Requirements

• A High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly preferred.

• Strong communication skills, both verbal and written.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Comfortable using smartphones and various applications.

• Willingness to learn about insurance policies and property damage.

• Must possess a valid driver's license and be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Ability and willingness to climb ladders and work on rooftops multiple times daily.

• Must be able and willing to work in small, confined spaces like attics and crawlspaces.

• Achieve a minimum passing score on all claims training examinations.

• Proficient in speaking, reading, and writing in English.

• Candidates must reside in the Greater Springfield, MO area.

• Willingness to commit to 1–3 catastrophe deployments annually.

• Capable of lifting up to 50 lbs.

🏝️ Benefits

• Comprehensive paid training through the renowned and industry-leading University of Farmers.

• Flexibility and autonomy to work beyond traditional desk job constraints.

• 401(k) plan.

• Bonus opportunities based on individual and company performance.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance policy.

• Paid time off.

• Paid parental leave.

• Tuition assistance program.

• Company vehicle for business use.

• Laptop provided for work purposes.