Field Property Claims Adjuster

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Conduct virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess losses, and negotiate equitable settlements.

• Utilize claims handling software to assess claims-related damage and generate estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Execute duties autonomously with a direct impact on management outcomes.

• Represent the company professionally in all public interactions.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate settlements with policyholders for claims.

• Promote safety and adhere to company safety and ergonomic protocols.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or an equivalent qualification is required.

• Exceptional customer service skills, ideally gained in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication abilities.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Competent with smartphones and relevant applications.

• Willingness to learn about insurance policies and property damage.

• A valid driver's license and the ability to be bonded.

• Final candidates must undergo a Motor Vehicle Record background check.

• Must reside in the Greater St. Louis, MO area.

• Must be capable of climbing ladders and working on rooftops multiple times per day.

• Must be willing to work in confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Ability to perform necessary physical tasks including bending, kneeling, pulling, pushing, sorting, carrying up to 50 lbs., climbing, reaching, standing, walking, seeing, speaking, reading, writing, and data entry.

• Proficiency in speaking, reading, and writing in English is required.

• Must commit to 1–3 catastrophe deployments each year.

• Catastrophe team assignments necessitate travel away from home, typically for 2 to 3 days.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and autonomy to work beyond the confines of a traditional desk job.

• 401(k) plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Accounts available.

• Flexible Spending Accounts available.

• Life insurance coverage.

• Paid Time Off.

• Paid Parental Leave.

• Tuition Assistance programs.

• Bonus opportunities based on individual and company performance.

• Company car provided.

• Laptop provided for work purposes.