Field Director

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Supervise and guide District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers throughout a multi-district geographical service area.

• Emphasize pipeline management, conversion rates, customer satisfaction, and provider oversight to attain profitability while ensuring an exceptional installation experience.

• Lead and cultivate high-performing field associates.

• Articulate the strategic vision of Home Services.

• Ensure the safety of associates and adherence to regulations and requirements.

• Achieve or surpass targets set for assigned sales plans.

• Collaborate with field leadership, RVPs, regional support teams, and DMs across departments.

• Address escalated customer concerns in conjunction with field leadership.

• Foster and enhance selling and operational skills through education, coaching, mentorship, and motivation.

• Assess sales, financial, and operational metrics within the designated service area.

• Recognize opportunities and implement strategies for improvement.

• Execute the Home Services strategy to drive growth, profitability, and an improved customer experience.

• Optimize diverse talent while overseeing talent decisions and retention strategies across a vast geographical area.

• Generally report to the Senior Director Services and manage six direct reports.

• Travel overnight more than 50% of the time.

⛳️ Requirements

• Must be at least eighteen years of age.

• Must have legal authorization to work in the United States.

• Proven expertise in predictive modeling, data mining, and data analysis.

• Ability to derive accurate conclusions from financial documents.

• Exceptional written and verbal communication skills.

• Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training.

• Background in a retail setting, home improvement sector, or general construction industry.

• Minimum of 5 years of pertinent professional work experience.

• Experience in managing people across multi-unit or geographically dispersed teams.

• Demonstrated capability to drive strategy and change management through input, delivery, and execution of initiatives.

• Experience in adopting new technologies and applying them to business applications.

• Experienced in assessing and developing strategies for multiple locations.

• Strong interpersonal and communication skills.

• Solid business and financial acumen.

• Bachelor's degree or an equivalent qualification in a related field.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Employee discounts on services and products.