Field Clinical Specialist – NM

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Deliver both in-house and on-site clinical and technical training/support for medical devices across designated countries and therapeutic areas.

• Educate healthcare professionals on the usage of pre- and post-market medical devices along with relevant surgical procedures.

• Install, upgrade, program, and troubleshoot company products directly in the field.

• Offer technical expertise in the creation of new products.

• Develop training materials that adhere to company policies.

• Provide surgical case coverage, follow-up assistance, and troubleshooting for assigned LivaNova products.

• Conduct patient in-services and training sessions for investigative centers, employees, and commercial staff.

• Recognize, strategize, and implement continuous training requirements.

• Act as a representative of LivaNova during surgeries, implants, and device programming.

• Support hospitals and clinics in accordance with study protocols and commercialization efforts.

• Address technical inquiries, research solutions, and offer on-call support.

• Enhance professional and technical knowledge through interactions with customers, conferences, workshops, presentations, and publications.

• Educate physicians, clinicians, and clinic follow-up staff about product launches and system features.

• Serve as a liaison between R&D and physicians for beta testing, protocol development, and center recruitment.

• Facilitate research submissions and aid in the preparation of presentations and scripts.

• Assist physicians with technology, literature searches, engineering, and LivaNova technology.

• Provide education and training for LivaNova personnel on technical and clinical subjects.

• Maintain communication with Regulatory Assurance, Quality Assurance, Product Development, and staff.

• Create and update instructions for use, physician and patient manuals, as well as system documentation.

• Produce literature and training materials, including technical memos and reviews of marketing literature.

• Support sales efforts by identifying and targeting physicians.

• Travel extensively, up to 80% of the time.

⛳️ Requirements

• Proficient in effectively communicating with healthcare professionals.

• Capable of instructing and coaching others on product usage and clinical applications.

• Strong interpersonal skills coupled with a professional demeanor.

• Effective problem-solving and troubleshooting abilities.

• Excellent organizational capabilities.

• Ability to prioritize tasks effectively under pressure.

• Proficient in MS Office Suite, including PowerPoint.

• Fluent in English, with strong reading, written, and speaking skills.

• Ability to manage multiple tasks at the same time.

• Bachelor's degree in a healthcare-related field or a four-year degree with healthcare/clinical experience.

• Preferably possess a minimum of 5+ years of experience as a field clinical engineer, technical representative, technology trainer, or clinical trainer in the medical device sector.

• Neurology or Epilepsy clinical experience is preferred.

• Willingness to travel extensively, up to 80% of the time.

🏝️ Benefits

• Opportunity for professional growth and development.

• Engage in meaningful work that directly impacts patient care.

• Collaborate with a team of dedicated professionals in the medical field.