Field Care Coordinator – Bilingual Preferred

This is a fully remote position, open to applicants in Florida.

📋 Description

• Conduct home visits for Medicaid members in various settings, including their residences, Assisted Living Facilities, and Long Term Care Facilities.

• Engage in local travel, comprising 75-90% of the position.

• Evaluate and assess the needs and requirements of members.

• Develop individualized care plans tailored to each member.

• Ensure that members receive necessary services in the least restrictive environment.

• Design and execute interventions as needed.

• Coordinate various services for members.

• Monitor and assess case management plans in relation to members' personal objectives.

• Provide guidance to members and their families toward suitable care resources.

• Facilitate communication and collaboration with payers, providers, interdisciplinary teams, and other stakeholders involved in member care.

• Report directly to the Regional Care Coach Manager.

• Educate and motivate members about their health and well-being.

• Connect members with high-quality services to enhance health outcomes and overall well-being.

⛳️ Requirements

• A Bachelor's Degree with a minimum of 2 years of relevant experience in Health Services, Social Work, or Psychology; OR a Registered Nurse (RN) licensed in Florida with at least 2 years of relevant experience; OR a Licensed Practical Nurse (LPN) licensed in Florida with a minimum of 4 years of relevant experience; OR a Case Worker with at least 6 years of experience in Health Services/Case Management.

• Previous experience working with Medicare & Medicaid recipients.

• AHCA Fingerprint clearance is mandatory.

• Required tuberculosis screening must be completed.

• A valid driver's license from the state is necessary.

• Proof of personal vehicle liability insurance with limits of 100,000/300,000/100,000 is required.

• Availability to work Monday through Friday, from 8:30am to 5:00pm.

• Minimum home internet speed of 25 Mbps for downloads and 10 Mbps for uploads is required for home or hybrid employees.

• A dedicated workspace free of interruptions to safeguard member PHI/HIPAA information is essential.

• Prior experience in nursing home diversion or long-term care case management is preferred.

• Bilingual proficiency in English and Spanish, with the ability to pass a Language Proficiency Exam.

• Familiarity with electronic case note documentation and various computer applications/systems is required.

• Experience working with the geriatric population is advantageous.

• Knowledge and experience in health promotion, coaching, and wellness practices are valuable.

• Understanding of community health, social service agencies, and available community resources is beneficial.

• 701B Certification is necessary.

• Experience with medication application (RFA) is preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Participation in a 401(k) retirement savings plan.

• Generous paid time off policy.

• Company holidays and personal holidays provided.

• Paid parental and caregiver leave available.

• Short-term and long-term disability insurance included.

• Life insurance coverage offered.

• Flexible work arrangements, including home or hybrid home/office options.

• Self-provided internet service for home or hybrid employees.

• Occasional travel to Humana offices for training or meetings may be required.

• Competitive benefits that support holistic well-being.