Field Applications Engineer – Vision Systems

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Deliver technical support to customers during both pre-sales and post-sales phases concerning vision systems, CMOS image sensors, FPGAs, and imaging SoCs.

• Aid clients with system integration, troubleshooting, and the optimization of imaging solutions.

• Facilitate both on-site and remote technical training sessions for customers and partners.

• Collaborate with clients to comprehend application requirements and create customized solutions.

• Assist in the design, development, and testing of bespoke applications and solutions.

• Offer technical guidance and support during evaluation and implementation stages.

• Maintain comprehensive knowledge of the product range, including technical specifications, features, and benefits.

• Stay informed about industry trends, emerging technologies, and competing products.

• Serve as a technical intermediary between customers, sales teams, and solution development teams.

• Establish and nurture relationships with key customers to ensure high levels of satisfaction.

• Conduct follow-ups to facilitate successful implementation and address ongoing technical challenges.

• Collect customer feedback to inform the development and enhancement of solutions.

• Support the sales team in identifying and qualifying new business opportunities.

• Participate in trade shows, conferences, and industry events.

• Create and present technical demonstrations and presentations to potential customers.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline.

• At least 5 years of experience in a field applications engineering role or a similar position, with a focus on vision systems.

• In-depth knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs.

• Strong problem-solving capabilities and the ability to troubleshoot intricate technical issues.

• Exceptional communication and interpersonal skills, with the capacity to articulate technical concepts to both technical and non-technical audiences.

• Self-driven and able to work independently in a remote environment.

• Openness to travel within North America as required.

• Familiarity with software development and programming languages pertinent to imaging systems.

• Experience in a customer-facing role with a demonstrated history of ensuring customer satisfaction.

• Proficiency in one or more imaging application areas, such as machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc.

🏝️ Benefits

• Join an innovative company leading the way in imaging technology.

• Enjoy a flexible and remote working environment with opportunities for travel.

• Competitive salary along with a comprehensive benefits package.

• Opportunities for professional growth and development.