Field Account Manager, Strategic Account

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Drive targeted growth and opportunity development within Sartorius’ key accounts under the assigned scope.

• Strengthen multi-level relationships with decision-makers, influencers, and stakeholders at the site level.

• Act as the primary escalation point for commercial issues across various sites and functions.

• Implement key account strategies to increase Sartorius’ share of wallet.

• Lead the proposal process, negotiation, commercial closure, pricing, delivery scope, and contract alignment.

• Facilitate cross-functional collaboration across Business Units including Tech Sales, PLCM, Senior Specialist Single-Use KAM, and Central Sales.

• Manage tech transfers and ensure timely adoption and progression of opportunities across account sites.

• Increase portfolio penetration, activate new applications, and advance qualified opportunities through the commercial pipeline.

• Safeguard existing manufacturing business and maintain installed-base continuity.

• Keep pipeline accuracy and document customer interactions in SFDC.

• Forecast account developments and provide timely updates on opportunity status and close timelines.

• Travel over 50% to support external customers.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Engineering, or a related field.

• Over 5 years of experience in strategic, complex account management within life sciences or technical industries.

• Strong commercial acumen with a demonstrated ability to generate and convert complex opportunities.

• Capability to influence diverse senior decision-makers and collaborate with Technical Sales on complex customer solutions.

• High proficiency in CRM systems, particularly SFDC, for managing pipelines, forecasting, and data-driven sales steering.

• Strategic and analytical mindset for navigating complex, multi-site account environments.

• Willingness to travel more than 50% of the time.

• Must reside in New Jersey.

• Alignment with Sartorius core values: Sustainability, Openness, and Enjoyment.

🏝️ Benefits

• Sales incentive plan.

• Car allowance.

• Mentoring opportunities.

• Leadership programs.

• Internal seminar offerings.

• Paid vacation.

• Sick leave.

• Corporate holidays.

• Community service day.

• Flexible work schedules.

• Comprehensive onboarding, including a virtual online platform.

• Mutual support, team spirit, and international collaboration.

• Medical plans.

• Dental insurance.

• Vision insurance.

• Employee Assistance Program (EAP).

• Wellness programs.

• Access to the latest technology and equipment.

• 401(k) plan with a generous company match.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA) for dependent care and healthcare spending.

• Transportation Commuter Account.

• Basic Life Insurance.

• Accidental Death & Dismemberment (AD&D) insurance.

• Family Planning & Women’s Health services.

• Health Advocate services.

• Supplemental Life Insurance.

• Legal Services.

• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.

• Critical Illness Insurance.

• Student Loan Tuition Refinance Service.